DONATION POLICY

Effective Date: 20th May, 2025

1. Introduction and Acceptance

Forengers Foundation (“we,” “us,” “our”) is committed to transparency in our donation process. This Donation Policy explains the terms and conditions applicable when you choose to make a monetary contribution to support our activities.

By making a donation to Forengers Foundation, whether online via our designated payment gateway link, through direct bank transfers, or via any other method explicitly authorized by us, you acknowledge that you have read, understood, and agree to be bound by the practices described in this Donation Policy and our separate Privacy Policy. You will be required to confirm this acknowledgment before proceeding with an online donation. Continued donations after this policy has been updated constitute acceptance of the revised terms.

2. Donation Process and Terms

  • Voluntary Contribution: All donations are voluntary contributions made by donors (“you,” “your”).
  • Lawful Purpose: Donations must originate from legitimate sources and be intended for lawful purposes.
  • Use of Funds: Donations received will be utilized to further the mission and objectives of Forengers Foundation. This includes, but is not limited to, funding our environmental projects (such as plantation drives, sapling maintenance, cleanliness initiatives, environmental awareness programs), covering necessary operational costs, and supporting other activities aligned with our goals.
  • Currency: We currently accept donations in Indian Rupees (INR).
  • Accepted Methods: Donations are accepted primarily through the following methods:
    • Online: Via the secure Razorpay payment gateway page linked from our official website (www.forengers.in/donate).
    • Direct: Direct donations (e.g., bank transfer, cheque) may be arranged only after contacting us through our official communication channels (forengers.finance@gmail.com or +91 8600324422). Specific instructions will be provided upon verification.
  • Non-Solicitation: Forengers Foundation does not authorize any third party to solicit donations on its behalf through unsolicited means. While we may announce official donation campaigns through our website and official channels, we do not engage in direct, unsolicited requests for funds from individuals. If you encounter anyone claiming to solicit donations for Forengers Foundation through unauthorized means, please report it immediately to forengers.finance@gmail.com / +91 8600324422. Forengers Foundation is not responsible or liable for any donations made through methods other than those officially sanctioned and listed above, nor for the actions of unauthorized individuals misrepresenting the Foundation.
  • Receipts: Upon successful completion of an online donation via Razorpay, a payment receipt will typically be generated and sent to the email address you provide during the transaction. For direct donations, acknowledgment will be provided upon confirmation of receipt. Please note these are payment receipts, not tax exemption certificates.

3. Refund Policy

Donations made to Forengers Foundation are generally non-refundable and considered final upon processing. Refunds will only be considered under specific circumstances, primarily limited to:

  • A verifiable technical error during the transaction process resulting in an incorrect charge (e.g., duplicate payment).
  • Substantiated evidence of an unauthorized transaction made without the account holder’s consent.

If you believe a donation was made due to such an error or unauthorized use, please contact us at forengers.finance@gmail.com within seven (7) calendar days of the transaction date. You should provide relevant details and any available supporting documentation (like transaction IDs or bank statements) to facilitate investigation. We will review the claim based on the evidence provided. Refund requests submitted after this 7-day period will not be entertained. Any refunds approved will be processed at our sole discretion and, where feasible, returned via the original method of payment.

Important Note on Corporate Collaborations and Sponsorships:

Please note that the refund conditions stated above apply to general voluntary donations. Financial contributions, sponsorships, or funds received as part of corporate collaborations, partnerships, or any other specific agreements governed by a separate, mutually signed Memorandum of Understanding (MoU) or contract with Forengers Foundation are strictly non-refundable, as will be explicitly detailed within those respective MoUs or contracts. The terms of such specific agreements shall prevail regarding refunds.

4. Donor Information and Privacy

Online donations are processed by our payment partner, Razorpay, which directly collects necessary Personal Information (typically Name, Email, Phone, optionally PAN/Address) on their platform. Razorpay is solely responsible for the collection, security, storage, and management of this data under their own policies; Forengers Foundation is not liable for their data practices. While we access certain donor details (Name, Email, Phone, donation info) via Razorpay for record-keeping, acknowledgments (per Section 2), donor relations, and compliance, our handling of any accessed Personal Information is governed by our main Privacy Policy. Please review it carefully (www.forengers.in/privacy-policy), as your agreement to this Donation Policy (per Section 1) includes acknowledgment of our Privacy Policy.

5. Changes to This Donation Policy

We reserve the right to update or modify this Donation Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page, with an updated “Effective Date” at the top. We will not provide individual notice of changes. It is your responsibility to review this Donation Policy periodically to stay informed about our terms. Your continued use of our donation facilities or making subsequent donations after any changes constitutes your acceptance of the revised policy.

6. Shipping and Delivery Policy

We do not sell, ship, or deliver any physical goods or merchandise.

7. Governing Law and Jurisdiction

This Donation Policy and any disputes arising out of or relating to it or your donation shall be governed by and construed in accordance with the laws of India.

8. Contact Us

If you have any questions, concerns, or requests regarding this Donation Policy or the donation process, please contact us at: Email forengers.finance@gmail.com